Try reactivating the gel:
- Rinse the adhesive gel with water (no soap).
- Let it air dry for 10 minutes.
- Put the PopMini back on your phone.
- Resist the urge to Pop it for at least 1 hour! The longer you wait, the better the gel will adhere to your phone.
If that doesn't work "submit a request" and we'll see what we can do!