You have 30 days from the date the merchandise was received to return all unopened items for a full refund.
If you wish to return the products in the order, please follow the steps below:
1. Include your full name and your order number inside the package.
2. Pack your items. Keep in mind that returned items need to be in their original unopened packaging.
3. Send the products back with your preferred shipping method. Please not that returns are shipped back at the customer's expense.
Return your order to the address below:
Service Logistics B.V
Once your refund has been processed (and you have received a confirmation email) it may take up to 10 business days for the amount you paid to be credited back to your account. How long it takes may depend on your bank. If you have not received your refund after 2 weeks, please contact us to make sure it has been fully processed or contact your bank for a status update.
If your PopSockets product is broken or defective, and you wish to return it for this reason, please submit a ticket to our Customer Obsession team by contacting here and we'll be happy to help you out.